Tata Indicom, what are you guys doing?

Can you believe this:
A process for complaint registration (about dns entry) requires that I give my password to customer care executive. When I say that passwords are supposed to be secret and not to be shared customer care person says that he can not register the complaint without I revealing the password. And he did not…
Can it get more stupid than this?
Tata Indicom, what are you guys doing? How can you ask password to your users over phone…

I registered for TATA.

I dont know when these guys are going to provide good services to people.I registered for TATA.In Bangalore they are not able to give connection for 3 months though they promised it in 10 days.I feel banks and railways are somewhat well off rather than other Govt departments at least on financial issues. I went there for 3 weeks only to hear of a postponed date. Now i have asked to cancel the connection.It seems i hav to again go to the office several times.No updates at all.I wonder how this get a good image from some public.
Tata also is not well managed and they are not providing connections all parts of Blore.Their customer care is also poor.Seems Airtel is gud and heard they will giv compensative amount if the connection is not restored in a day.

What age are TATAs living in

I was really shocked to see that one can no longer recharge online for an internet connection (see the irony there). What age are TATAs living in? Even if you go to the nearest CTO (in charge of delivering recharge packs) they will not have the pack which you want.