I have a serious complain against VSNL.
Sirs,
I have a serious complain against VSNL.
My mails are being hacked. A complain was registered with VSNL and Cyber Crime Cell - Mumbai on 5th August, 2006.
Since our mails of VSNL email addresses were hacked continously, we opened an account with DIRECT - I. Still the mails were hacked. We had requested DIRECT - I to give us the logs - IP addresses which accessed our email accounts unauthorisedly. They gave us the IP addresses which belong to VSNL IPS. VSNL was approached by Cyber Crime officers to give the contact details of those IP addresses. VSNL sent a reply stating that the concerned logs are not available. This message was given to us by Cyber Crime verbally. We insisted that we should get a written reply but they claimed that this, being, a confidential matter, they were unable to give in writing. We approached VSNL. They asked us to approach Cyber Crime.
Our business is seriously affected due to hacking. In fact, we have spent appx.Rs.40 Lacs on exhibitions abroad. I have visited various countries in my appx. 100 foreign marketing visits and the fruits are taken by the hacker whi delets all the important mails and leaves only spam mails in my webmail account.
I request you to help me out lodge the complain with appropriate authorities.
Thanks for your help / Regards,
Raju Desai
3 Comments:
Sub: Non Working of Internet
Ref: Enquiry No7081819 , Enquiry No. 1839460 dated 7/3/07 and Complaint No.2153100 Dated 16/4/07, Complaint No. 2267624 Dated 30/4/07 Still not working
Dear Sir,
With reference to the above mentioned complaint No’s, I wish to bring it to your notice that I have taken an internet connection from VSNL since March 2007. Initially I had to make several phone calls to your office to get it installed and after that the performance is very unsatisfactory. There were repeated failures in the connectivity. For the past more than 15 days it has stopped working. Despite my repeated complaints and telephonic reminders, nothing seems to move in your office. All reminders are falling on deaf years.
I request you to kindly take the necessary actions to rectify the complaints, as I am facing a lot of problems due to non connectivity of the net and suffering some losses in my business also.
I hope that with this letter, the things will be expedited at your end.
Regards
Niimmie Mehta
E-mail ID : yama_computers@yahoo.co.uk
yama_printingpress@vsnl.net
Ph. 65380484
Mobile : 9811942840
Please be carefull don't purchase tata product they are now cheater. Earlier they are very reliable company.
To whomsoever it may concern
We got fed up with your service.Kindly refund us our money for hosting our website www.hotelhighwayresidency.in
so, I can purchase hosting from other hosting company. I have purchase my domain fromyou which is valid till 16.03.11 & hosting is valid till 16.03.14 kindly refund the amount if not possible please credit the amount to my broadband account as everyday I have to complain. I have complain on 14.08.10 my complain no. 12722992 20.08.10 complain no. 12754698
If my problem is not short out I will lodge the case against your company in consumer court as well as in normal court for mental harrassment I am getting due to this.
I am trying to get the mail ID of chairman to send this mail that this company is shame for your brand.
Inderpalsingh Suri
highway@vsnl.net
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