very difficult for tata vsnl to survive

hi,
This is to bring to your kind notice that i have applied for broad band connection on 25th Feburary 2006 bearing application no. 1551981, i.e today it is 3/4/2006. As on to this date i have not yet got the connection. And when ever i call up the sales excutive or the authroised dealer, they dont pick up the phone. If the service is going to be like, I will be very difficult for tata vsnl to survive, as there are some many service providers in the race, what it really counts is the service & commitment. If these 2 things are not there, i dont think they are going to last long.
Thanks